Nail Company Reviews

Nail Company has an overall rating of 4.7 based on 122 reviews. Customer feedback on Nail Company is mixed: Nail Company reviewers highlight positive aspects like wide selection of products, competitive pricing, fast shipping and excellent customer service, which strongly appeal to nail technicians, beauty enthusiasts, and salon owners. However, Nail Company is often criticized for its occasional stock issues, website navigation challenges, limited international shipping options and slow response times for inquiries.

4.7/5.0

122 reviews

5 Stars

15

4 Stars

7

3 Stars

0

2 Stars

0

1 Star

0

All Nail Company Reviews (122)
teresa1989
May 17, 2026
"Well packed, with one small box dent"
My order from nailcompany.com showed up packaged nicely. The bottles were wrapped well, and nothing leaked, so I got the impression they do take some care with shipping.
The only thing I noticed was a small dent on one corner of the outside box. I’m assuming that probably happened during delivery, because everything inside was totally fine.
Overall, I’m happy with the packaging and would order again. I’m giving 4 stars just because the box itself could’ve been a little sturdier.
MAGAN
May 11, 2026
"Easy order and quick shipping"
I ordered a few gels and some files, and this time everything I wanted was actually in stock, which doesn’t happen that often lately. Checkout was simple, and they shipped it out fast. Happy with the whole thing.
KUBIS
May 10, 2026
"I ordered two gels and the colors..."
I ordered two gels and the colors were pretty much exactly like the pictures, actually, maybe just a tiny bit brighter in daylight, but still really close. Overall, I’m happy with them
KathleenBell
April 24, 2026
"Those rewards really add up!"
I was excited to see how many points I’d collected. I used them on my last order and ended up saving some money, which was a nice little bonus!
nicole_Olsen96
April 19, 2026
"Was annoyed at first, but they handled it fast"
I had a question about my order and was expecting it to be a whole hassle. I was already a little irritated, then they got back to me super quickly and fixed everything without making it complicated. So yeah, my mood changed fast. Really easy to deal with and I’m happy with how they handled it.
robertmotl2939
April 03, 2026
"Surprisingly Smooth Experience"
I found what I needed fast, the pages loaded quickly, and checkout was simple. i wasn’t expecting much, so it was a nice surprise that everything just worked, even on my phone. No messing around, which I appreciated...
AdamLey_71
April 03, 2026
"I was actually impressed with…"
I was actually impressed with these nails, they look really nice and lasted longer than I thought they would. One of the packs did have a few tips that were a little uneven, so I’m guessing someone may have rushed through checking that batch. It wasn’t a huge deal though, and overall I’m still happy with my order
hello_violet864
April 03, 2026
"Pretty much everything showed up fine"
My orders came mostly fine overall. Like, the box wasn’t perfect, a couple things were shifted around a bit, and one item looked like it had been tossed in there last minute, but nothing was seriously damaged. For example, the snacks were still sealed, the bottle didn’t leak, the small items were all there, and the main thing I needed arrived in usable shape. It’s kind of like when you get groceries delivered and the bread is slightly squished but the eggs are somehow totally okay. Not amazing, not terrible, just mostly fine
GladysLane
March 18, 2026
"Pretty easy return"
I accidentally ordered the wrong gel color, so I reached out to see about returning it. Support got back to me maybe the next day and explained what I needed to do clearly. After they received it, the refund showed up on my card a few days later or so. Overall, no big hassle or anything. I’d probably shop here again
carl-White
March 10, 2026
"and it felt safe, just a little smelly"
and overall, I felt good using these. The bottles came sealed, the ingredient info was easy to find, and my nails didn’t have any bad reaction. I’m just taking off one star because the smell was stronger than I expected.
Paula_butler03
March 06, 2026
"Shipping was really quick and everything showed…"
Shipping was really quick and everything showed up without any problems. it was just a smooth experience all around... exactly what you hope for when ordering something.
RitaAuld_54
March 06, 2026
"Ordered from nailcompany.com the tracking was really…"
Ordered from nailcompany.com the tracking was really clear. I could see where my parcel was the whole time and got updates, which was nice because I wasn’t sitting there wondering if it had vanished or, anyway, it arrived on the day it said it would. Everything was packed properly, no damage or anything weird. Just a simple, smooth order really, and I’m happy with it. I’d order again.
rosa_Stephen79
February 11, 2026
"Quick delivery and fair shipping"
Shipping was actually reasonable, and my nail stuff showed up way faster than I expected. No unnecessary extra fees or hassle, just a smooth order overall.
COYNE
February 08, 2026
"Smooth checkout, just expected PayPal to be clearer"
Payment was easy overall, and I liked that there were a few different options to choose from. The checkout process worked the way I expected it to and I didn’t run into any issues. I’d probably give it 5 stars if the PayPal option had been a little clearer right from the start, since I was expecting that to be more straightforward
Troy_russell77
January 28, 2026
"Better Than I Expected"
I’d definitely go back. The prices were fair, the nail stuff turned out better than I expected. I wasn’t sure what to expect at first, but I ended up being happy with it.
BARCLAY
January 16, 2026
"Good stuff for home nails"
I ordered a few gel polishes and some files and they showed up fast. The colors looked just like the pictures which was nice. The site was easy to use too. I’ll definitely order again for doing my nails at home
JeanMalone
January 01, 2026
"Everything showed up just right"
I grabbed a few nail gels and some bits from nailcompany.com. Nothing too crazy, just a simple little order. And honestly… it came exactly how I picked it. Right colors, nothing missing, no random mix-ups. I’ve had that happen with other sites before, so I was kind of waiting for something to be off, but nope. Packed fine, arrived fine, easy. I’d order from them again.
James_dietrich80
December 28, 2025
"Pretty smooth checkout overall"
Checkout was totally fine for me, nothing really confusing or anything. I liked how the cart updated right away, and paying was simple. The shipping cost showed up before I actually paid, which I always appreciate. The only thing is I wish the page loaded a little faster, because that part felt a bit slow for whatever it was doing. Overall, it was a good experience.
SethFlorence
December 27, 2025
"Good prices, no nonsense checkout"
I ordered from nailcompany after spotting a discount code, i half expected it to be some useless little scammy nonsense, but nope, it actually worked at checkout. Prices were better than a few other places I checked, which was nice because some sites are charging like absolute clowns. Shipping was okay, nothing crazy fast, but everything showed up packed nicely. I also like that they run promos often, so it makes stocking up way less painful on the wallet.
Ashton_medina96
December 23, 2025
"Honestly, It Was Exactly What I Hoped For"
I was fully prepared for some kind of disappointment, but thankfully, no plot twist here. Everything looked legit, showed up just like the pictures, and felt exactly as advertised. Huge relief!

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